Petside · Safety

Safety Guidelines

Your safety is our top priority. Please read and follow these guidelines when using Petside.

Quick Safety Tips

Always meet in public places for initial meetings

Video call first before meeting in person

Trust your instincts - if something feels off, it probably is

Never share personal financial information or send money

Meeting Safely

Best practices for first-time meetings

Before Meeting In Person

  • Schedule a video call to verify the person and pet
  • Ask to see the pet's living environment
  • Request recent photos and videos
  • Verify their identity through Petside's verification system
  • Have multiple conversations to build trust

First Meeting Guidelines

  • Meet in a public place like a park or pet store
  • Bring a friend or family member with you
  • Meet during daylight hours
  • Tell someone where you're going and when you'll be back
  • Have your own transportation to and from the meeting
  • Keep your phone charged and accessible

Pet Adoption Safety

Protecting yourself and the pet during adoption

For Adopters:

  • Request veterinary records and vaccination history
  • Ask about the pet's medical history and behavior
  • Inquire about any behavioral issues or special needs
  • Get adoption papers and transfer of ownership documents
  • Verify microchip registration and transfer ownership
  • Consider a trial period if possible
  • Never pay the full adoption fee upfront without meeting the pet

For Pet Owners:

  • Screen potential adopters thoroughly
  • Ask for references and conduct home visits when appropriate
  • Verify the adopter's ability to care for the pet
  • Provide all necessary documentation and records
  • Create an adoption contract outlining terms and conditions
  • Consider a trial adoption period
  • Keep records of the transaction and adopter information

Online Safety & Privacy

Protecting your personal information

  • Keep conversations within Petside messaging until you've established trust
  • Don't share your home address, phone number, or email too early
  • Be cautious about sharing personal financial information
  • Use Petside's payment features when available instead of external methods
  • Be wary of requests for money or financial assistance
  • Report suspicious behavior or profiles immediately
  • Use strong, unique passwords for your account
  • Enable two-factor authentication when available

Red Flags - Warning Signs

Be alert to these warning signs of potential scams or unsafe situations

Requests for money or gift cards

Never send money to someone you haven't met

Reluctance to meet via video call

Legitimate users should be willing to video chat

Pressure to meet immediately

Take your time to build trust

Inconsistent or vague information

Watch for contradictions in their story

Too good to be true offers

Extremely low prices, or claims that a pet has no flaws or health issues

Reporting Concerns

Help us maintain a safe community

If you encounter suspicious behavior, inappropriate content, or feel unsafe, please report it immediately:

  • Use the Report button on any profile or message
  • Provide as much detail as possible about the issue
  • Block users who make you uncomfortable
  • Contact local authorities for emergencies or threats

Report Categories:

Spam
Harassment
Fake Profile
Inappropriate Content
Scam/Fraud
Animal Welfare Concern